Who Are We

AlphaMaga is a loan platform dedicated to providing flexible and convenient financial solutions for users in Africa. Whether for individuals or businesses, AlphaMaga helps users quickly access the funds they need at critical moments, assisting them in addressing their financial needs.

Is AlphaMaga licensed to provide financial services in Ghana?


Yes, AlphaMaga is a licensed microfinance company and is strictly regulated by the Bank of Ghana. We always comply with regulatory requirements, ensuring the highest standards in transparency, customer protection, and financial integrity. As a compliant financial platform, AlphaMaga focuses on providing secure, reliable, and trustworthy services to users.

How is AlphaMaga different from other financial institutions?


Our advantages include:
• 24/7 service, available anytime to meet your needs
• Convenient processes, with simple and fast applications
• Transparent rates, with no hidden fees
• Fast disbursement, with quick approval and transfer

How to download the AlphaMaga app?

You can search for "AlphaMaga" on the Google Play Store, then download and install the app. After installation, follow the prompts to register an account and submit verification information. You can then browse and select the loan product that suits your needs and apply.

What services does AlphaMaga offer?

AlphaMaga offers personal loans and micro-business loans. Users can quickly access credit limits through the AlphaMaga app. Additionally, we are expanding our service offerings and launching more innovative financial products to help users meet their financial needs in various scenarios. These products will be convenient, secure, and flexible.

Is AlphaMaga free to use?

Yes, the AlphaMaga app is free to download and use. There are no charges for registering an account or applying for a loan. Interest or fees related to loans will be clearly stated during the application process, and all information is available within the app.

Why do I need to provide personal information to apply for a loan?

To protect your account security, we need to verify your identity, ensuring that only you can apply for the loan. Additionally, the information you provide will be used for credit assessment, which directly impacts your loan amount. Providing accurate details helps us tailor the most suitable loan options for you.

Is my personal information secure with AlphaMaga?

Absolutely secure. AlphaMaga uses advanced encryption technology to ensure the security of your personal information during transmission and storage. All data is used solely for loan review purposes and will never be shared or sold to any third parties. We always prioritize protecting user privacy.

What should I do if the AlphaMaga app is not working properly?

First, make sure your network connection is stable. If the issue persists, we recommend uninstalling the current version of the AlphaMaga app, then downloading and installing the latest version from the Google Play Store. If the problem continues, please contact customer support for further assistance.

How do I apply for a loan?

Download the AlphaMaga app from the Google Play Store, register, and submit verification information. Then, choose the appropriate loan product and complete the application.

How to obtain credit limit increase vouchers and coupons?

We issue these randomly to users with excellent credit scores and do not currently support manual collection. Maintaining a good repayment record will improve your credit score and increase your chances of receiving credit limit increase vouchers and coupons.

How can I increase my loan limit?

The initial limit is determined based on your credit status. By maintaining a good repayment record, the system will automatically increase your loan limit.

What are the loan rates and terms at AlphaMaga?

We offer a variety of loan products with different rates and terms. You can view the details of each product within the app.

Why does AlphaMaga need to request permissions?

ranting permissions helps us verify that you are the one applying for the loan and prevents others from using your identity for borrowing. Additionally, we will use the data from the permissions you grant for credit scoring, which directly impacts your loan limit. To ensure a secure and smooth application process, please authorize the app to access necessary permissions.

How do I repay my AlphaMaga loan?


Open the AlphaMaga app, select the corresponding product or order, click the "Repay" button, and follow the instructions to choose the repayment method that suits you. We also support repayments through USSD codes, and you can find specific instructions within the app.

How long after repayment can I reapply for a loan?

After you make the repayment, the bank may need some time to process your transfer. Once we confirm receipt of your repayment, you will be able to reapply for a loan through the AlphaMaga app.

Why can’t I log into my AlphaMaga account?

If you cannot log in, please follow these troubleshooting steps:
• Ensure the phone number you entered is correct and matches the one you used when registering for the AlphaMaga account.
• Check that the OTP (One-Time Password) you entered is correct and has not expired.
• Enter the correct PIN you set.If you still cannot log in, please contact the AlphaMaga customer support team and provide relevant information so we can help resolve the issue.